FAQ Frequently Asked Questions

HOW CAN I MAKE AN APPOINTMENT TO SEE A DOCTOR OR NURSE ?

call 909-537-5241, or online at:
On-line Student Health
or
CSUSB Student Health Center

HOW DO I MAKE AN APPOINTMENT ON LINE?

CAN I CANCEL AN APPOINTMENT ON LINE?

Yes

WHAT TYPES OF APPOINTMENTS CAN I MAKE?

Same Day, Immunizations And Future Appointments

CAN I MAKE A SAME DAY APPOINTMENT?

Yes

CAN I MAKE AN APPOINTMENT ANY TIME?

Yes, This Is Available 24 Hours.

WHAT IF I HAVE A NEW ADDRESS?

You Can Update Any Personal Information From This Site Or You Can Wait Until You Come In For Your Appointment To Update.

DO I NEED TO USE MY COYOTE ACCOUNT NUMBER?

Yes

WHAT IF I DON'T HAVE A COYOTE ACCOUNT NUMBER?

Then You Will Not Be Able To Access This Service

HOW DO I UPDATE MY HEALTH RECORD INFORMATION?

Follow The Prompts

IS THIS A SECURE SITE?

Yes. It Is A "SSL" Secure Site.

WHO ELSE CAN SEE MY INFORMATION?

Only Authorized Health Center Staff, Just As If You Were Here In The Clinic.

WHERE DO I SEND MY IMMUNIZATION RECORDS?

FAX TO 909-537-7027 OR MAIL TO:
5500 UNIVERSITY PARKWAY, SAN BERNARDINO, CA 92407
ATTN: STUDENT HEALTH CENTER, MEDICAL RECORDS. PLEASE INDICATE STUDENT ID NUMBER ON ALL PAGES SUBMITTED.

WHAT IF I HAVE A MEDICAL QUESTION?

Call (909) 537-5241 And Select Option 2 To Speak To The Nurse.

WHAT IF I HAVE A QUESTIONS ABOUT MY APPOINTMENT OR RECORDS ?

Call (909) 5241 To Speak To The Receptionist Or Listen To The Prompts.

IS THERE AN EMAIL TO SEND QUESTIONS?

Yes. coyotehealth@csusb.edu